Telephone Dialing Basics
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Telephone Dialing Topics
For best results, simply read this page once from beginning to
end--especially if you are new to iData Pro. Then read it again and
follow any external links when you need to learn more details.
In addition to
the internal links below, this tutorial
includes links to more detailed topics. To return to this page after
viewing them, use the back arrow
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Two Ways to
Dial a Number
Up Your Modem
Dialing a Number
Two Ways to Dial a
Number (back to top)
iData provides two ways to dial a phone number that you have stored in
1. By modem
- This uses a modem that is connected to your computer and to your
telephone using a Y-connector or "splitter". This method is fairly
but some modems don't respond as well as others.
2. By touch-tone
- iData Pro can generate tones that regular touch-tone telephones can
recognize. Tone dialing involves holding the telephone earpiece up to
the computer speaker while iData Pro generates the tones. The advantage
is that no modem is required. The disadvantage is that some telephones
or telephone systems do not work with this method. Also, it can be a
bit clumsy to do with headset phones.
See the Dialing Preferences help page
to learn how to specify how you want iData Pro to dial. This help page
also contains detailed information on how dialing works in iData Pro.
Up Your Modem (back to top)
If you decide to use your modem for dialing, see the Modem Preferences help page
to set it up.
Once your Dialing Preferences
and Modem Preferences
up, you can use iData Pro to dial numbers that you have stored in your
datafiles. See the How iData Decides
What to Dial
section of the Dialing
Preferences help page
to learn the various ways that iData can find
the number that you want to dial.
1. Locate the record containing the number that you
want to dial.
2. If appropriate, highlight the number to be
dialed, or click immediately in front of it.
3. Lift the handset of the telephone.
4. Select one of the Dial
menu options, click one of the
buttons, or type command-D
, depending on which
dialing function you want to use.